Xsilence® Led Headlights, Headlights, Led Lights (“Xsilence®“, “we”, “us” or “our”) operates the https://xsilence.shop website (the “Website” or “Site”) and related mobile applications (collectively, the “Service”).
This Privacy Policy describes how we collect, use, process, disclose and protect the personal information you provide to us when you use our Service. Please read this Privacy Policy carefully to understand our practices related to your personal data.
By accessing or using the Service, you signify acceptance of the terms of this Privacy Policy. If you do not agree with or consent to the terms and conditions of this Privacy Policy, please do not use the Service.
What Information We Collect
We may collect and process the following personal information about you:
Account Registration Data. To create an account, you must provide your name, email address, phone number and password. This information is required to register you as a user, provide products and services, verify your identity, communicate with you and manage your account.
Order and Billing Data. To purchase products on our Website, you must provide billing details including your name, address, credit card information and other payment account details. This allows us to process your orders and payments.
Profile and Contact Data. Your profile may contain information such as your username, profile photo, saved addresses, order history, product reviews and contact preferences. This allows us to manage your account settings and preferences.
Messages and Communications. When you contact us directly through forms, email, phone calls, social media or otherwise, we collect information in the content of your messages. This allows us to communicate with you, handle your requests and improve customer service.
Device and Connection Data. We collect information about the computer or mobile device you use to access our Service, including IP address, geolocation data, unique device identifiers, browsing data, mobile network data and other information about your use of our Service.
Other Data Not Specifically Listed. In some cases, we may collect additional information if it is submitted to us through the Service that is not specifically listed here. We will use any such information in accordance with this Privacy Policy.
How We Use Your Information
We process your personal information only for specific, defined purposes:
- To operate, provide, maintain and improve the Website and Service;
- To enable your use of the Service, including account registration, account management, orders, payments and product fulfillment;
- To send you confirmations, receipts, technical notices, updates, alerts, support communications and requested information;
- To send newsletters, promotions and marketing communications in accordance with your contact preferences;
- To comply with applicable legal obligations, industry standards and our policies;
- To protect the rights, safety and security of you, other users, our company and the public.
We will only process your personal data as permitted by law. We will obtain your consent before using information for a purpose other than those set out in this Privacy Policy. You can withdraw consent at any time.
How We Share Your Information
We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your data in the instances described below:
- With third party service providers we use for business operations and provision of the Service. This includes payment processors, shipping services, marketing services, analytics services, fraud prevention, customer support and other functionality. All such third parties are contractually required to maintain confidentiality and security of your data.
- To comply with legal obligations, lawful requests and legal process, such as a subpoena, court order or other governmental demand for information.
- To enforce applicable Terms of Service or other agreements, policies and standards.
- To detect, investigate and prevent activities that may violate our policies or be unlawful.
- To protect the rights, safety and security of Xsilence®, our customers and the public, as permitted by law.
- In connection with a sale, merger, transfer or other corporate reorganization of all or part of our assets or business (including bankruptcy). Information may be transferred to the acquiring entities but will remain subject to the terms of this Privacy Policy.
We do not otherwise share, sell or distribute your personal information to any third parties without your consent.
Third Party Services
Our Service integrates certain third party services that may collect information for their own purposes. These include:
- Social Media Features. Our Website may include social media features and widgets such as Facebook, Twitter, Instagram, Pinterest and other platforms. These features may collect information about your IP address and the pages you are visiting and may set a cookie to enable proper functioning. Social media features are hosted by the third party company and your interactions are governed by their privacy policy.
- External Links. The Service may contain links to third party websites that are not controlled or operated by Xsilence®. We are not responsible for the privacy practices of such websites. We encourage you to be aware and read the privacy policies of each website you visit.
- Advertising Services. Third parties may collect data for tailored or personalized ads served on or off our Website to provide a more relevant experience based on your interests. To opt out of interest-based advertising, visit the Network Advertising Initiative or Digital Advertising Alliance.
- Website Analytics. We use analytics services such as Google Analytics to help us understand use of the Website. Analytics providers may set cookies or use other identifiers to collect information such as time of visit, pages visited, browser type, basic IP information and anonymous data. We use the information to improve the Website and Service.
Your Choices and Rights
You have certain rights regarding your personal information. This includes:
- The right to request access or copies of your personal data.
- The right to rectify, correct or update your personal data.
- The right to delete your personal data or restrict processing of the information.
- The right to object to processing of your personal data.
- The right to withdraw consent for use of your personal data.
- The right to lodge complaints with your local data protection authority regarding use of your personal data.
We will comply with all applicable laws regarding your rights. Please note that certain information may be exempt from access, correction, objection or erasure requests in limited cases permitted by law.
Data Retention and Account Closure
We retain your personal information only for as long as needed for business and legal purposes. We may delete unnecessary data from time to time.
We may retain certain data if necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, enforce agreements or fulfill your requests. We may retain archived copies of information as required by law or for legitimate business purposes.
You may close your account by contacting us. Upon account closure, we will delete your information in accordance with applicable laws and regulations.
Data Security
We take reasonable and appropriate measures designed to protect your personal data against unauthorized access, loss, misuse, disclosure and alteration. Security measures include technical (data encryption, password protection, etc.), administrative and physical safeguards.
While we work hard to protect your information, we cannot guarantee the absolute security of any data. Unauthorized entry or use, hardware or software failure and other factors may affect security at any time.
International Data Transfers
Xsilence® is headquartered in the United States. We may transfer your personal information to our facilities outside the European Economic Area (EEA) in accordance with applicable data protection laws. We take steps to ensure adequate safeguards are in place to protect your data as required by relevant laws.
Children’s Privacy
Our Service is not directed at children under the legal age. We do not intentionally collect information from children. If we become aware that a child has provided personal data without parental consent, we will take steps to delete the information. Contact us if you believe a child’s data has been submitted to us.
Changes to this Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will take appropriate steps to notify you, such as posting prominent notice on the Website. You agree that continued use of our Service constitutes consent to the revised Privacy Policy.
Contact Us
If you have any questions, concerns or complaints about our Privacy Policy, data practices or security measures, please contact us:
Xsilence® Led Headlights, Headlights, Led Lights
123 Main Street
Nashville, TN 37201
Email: [email protected]
We will promptly address your privacy concerns and notify you of how we intend to resolve any issues. Thank you for entrusting Xsilence® with your online privacy.